< Back


Disability & Aged Care Support Worker


Position Title: Disability & Aged Care Support Worker

Location: Various

Employment Type: Casual

EBA / Award: Social, Community, Home Care and Disability Services Industry Award 2010 [MA000100] SCHADS

Classification: Social and Community Services Employee level

Position reports to: Rostering Officer / Support Coordinator

Position Overview:

The Disability & Aged Care Support Worker is responsible for providing compassionate and professional support to individuals with disabilities and elderly individuals who require assistance with their daily living activities. This role involves promoting independence, enhancing quality of life, and ensuring the overall well-being of the individuals in their care. The Support Worker works collaboratively with clients, their families, and other health professionals to deliver person-centred care that meets the unique needs and preferences of everyone.


All employees must abide by the NDIS Code of Conduct, the Aged Care Royal Commission Code of Conduct, as well as the organisation’s Code of Conduct.

A Disability and Aged Care Support Worker operates within established routines, methods, standards, and procedures while working under general guidance. They are responsible for effectively managing their time, planning, and organising their own work.

Key responsibilities:

(Please note that the key responsibilities will vary depending on the participant / client. We will advise you of key responsibilities on an ad-hoc basis).


  • Relevant qualification in disability and / or aged care, such as a Certificate III or IV in Individual Support, Aged Care, Disability, or similar.
  • Experience (preferable but not necessary) in working in a similar role within a disability, aged care, or medical setting.
  • Strong communication and interpersonal skills, with the ability to build rapport and trust with people, establish positive relationships with clients, families, colleagues, and other support / office staff.
  • Empathy, patience, and the ability to adapt to diverse needs and challenging situations.
  • Knowledge of person-centred care approaches and understanding of the rights and needs of individuals with disabilities and the elderly.
  • Ability to follow protocols, guidelines, and care plans and maintain client confidentiality.
  • Ability to perform tasks that may involve manual handling i.e., pushing, pulling, holding, bending, lifting, and assisting with mobility.
  • Valid driver’s license and access to a reliable vehicle (if and when required for transportation duties).

Other Notes:

We are calling support workers from across metropoltian Melbourne.

If you are based in: Western suburbs, Northern suburbs, CBD & Inner Eastern suburbs, Eastern suburbs, South Eastern suburbs, Bayside & Mornington Peninsula – we want to hear from you.